Ground Transportation Services E.E. — Privacy policy
1. Introduction
Ground Transportation Services E.E. is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains in detail how we collect, process, use, store, and protect your personal information in full compliance with the General Data Protection Regulation (GDPR), Greek Law 4624/2019 on data protection, and all applicable European Union privacy legislation.
By accessing our website and utilising our private transfer services in Crete, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy.
2. Data Controller Information
Ground Transportation Services E.E., registered and based in Crete, Greece, operates as the data controller responsible for managing your personal information. We are committed to transparent data practices and full regulatory compliance.
For any privacy-related enquiries, complaints, or to exercise your data rights, please contact us through our website contact form or email address provided on our website.
3. Personal Data We Collect
To provide our comprehensive private transfer services, Ground Transportation Services E.E. collects and processes the following categories of personal information: full name and contact details, email address and telephone number, flight arrival and departure details, hotel or accommodation address, date of birth were required for regulatory compliance, iidentification document information where legally required, payment and billing information, special requirements or accessibility needs, and any additional information you voluntarily provided during booking or service enquiries.
4. Purposes for Processing Your Personal Data
Ground Transportation Services E.E. processes your personal data exclusively for the following legitimate purposes: to confirm, manage, and fulfil your transfer booking request, to communicate with you regarding your reservation status and service details, to process payments securely and accurately, to comply with Greek transportation regulations and legal obligations, to maintain service records for dispute resolution if required, and to analyse anonymous usage patterns to improve website functionality and service quality.
We do not use your personal data for unsolicited marketing communications, promotional campaigns, or third-party advertising purposes without your explicit prior consent.
5. Legal Basis for Data Processing
Ground Transportation Services E.E. processes your personal data on the following lawful bases as defined under GDPR Article 6: contractual necessity — processing is essential to fulfil your transfer booking agreement; legal obligation — we must comply.